Tuesday, August 8, 2017

Contacting Customer Support

Have you ever tried contacting customer support for any number of things you do online?  Sometimes it's easy but other times it's very nearly impossible.

I've been a member of Amazon Prime for several months now.  It costs about $10 a month.   Amazon Prime members  get free two day shipping on most items and there's supposed to be free video streaming for most programs. This part of it has turned into a huge disappointment.  In fact it's a complete ripoff.  Every movie worth watching is an extra cost.  On top of that a TV series I used to get through Amazon is now only available through Acorn for another $4.95 a month.  Ridiculous.

So now the customer support part.  I've been trying to find a way to leave feedback similar to this post but they don't make it easy.  Of the hundreds of links on the Amazon.com website, there isn't one single way to leave general feedback.  Hmmm. I wonder if this is intentional.  Duh!

I'll keep trying and report back my findings. In the meantime if there's anyone out there who has the solution to this please message me. Thanks.

No comments: